FAQ
Frequently Asked Questions
💡 Are your decants authentic?
Yes—100%! All fragrances are decanted from original, full-sized bottles. Each scent is individually rebottled by hand into smaller spray sizes for sampling or personal use.
We are not affiliated with, endorsed by, or officially connected to any designer or fragrance brand. Brand names are used strictly for identification purposes.
✨ Do you use dabbers or sprays?
All decants are sprays—never dabbers.
We want you to experience the fragrance as it was intended.
The 2ml size comes in a glass spray vial
The 5ml comes in a high-quality atomizer
(No dab-on applicators here!)
📦 What sizes do you offer?
We currently offer two sizes:
2ml – Glass spray vial
5ml – Atomizer (color/style may vary based on availability, but always high quality)
💨 How many sprays are in a 2ml or 5ml decant?
2ml: Approximately 20–25 sprays
5ml: Approximately 50–60 sprays
(Spray counts may vary slightly based on atomizer style and pressure.)
🧴 Does my order include the full-size bottle shown in the photos?
No—full-size bottles are not included.
Photos of the original fragrance bottles are shown for reference and identification only. Your order will include a 2ml glass spray vial or 5ml atomizer, depending on the size you select.
We hand-decant every sample from authentic, full-size bottles so you can try the scent before committing to the full version. We do not currently sell full bottles.
🔁 What is your return or exchange policy?
Due to the nature of fragrance and hygiene concerns, all sales are final.
We do not accept returns, refunds, or exchanges. Please double-check your selection before placing your order.
🌡 Why does my perfume smell off or different after shipping?
Fragrance can be sensitive to temperature changes during shipping. If your decant smells off when it first arrives—especially during hot summer months—give it time.
Let your fragrance sit for 24–48 hours in a cool, dark place to settle. It should return to its intended scent once it’s had time to rest.
📬 How long does shipping take?
We pride ourselves on fast shipping. Most orders go out within 1–2 business days, though during high-volume periods, it may take 2–4 business days.
You’ll receive tracking info as soon as your order ships.
All items are shipped from Dallas, TX. Delivery time depends on your location.
🧴 Can I order a custom decant or a larger size?
Not at this time. We currently offer only 2ml and 5ml sizes.
Custom options may be available in the future!
💎 Do you have a rewards program?
Yes! Welcome to The Scent Club—our way of saying thanks for shopping with us 💅
Here’s how it works:
🧴 Earn 10 points for every $1 you spend
💌 Get 200 points just for signing up
📸 Earn 50 points when you follow me on Instagram
🎁 Redeem 500 points for $5 off
✨ Redeem 1,000 points for 10% off
👑 Redeem 2,000 points for 20% off
📢 Refer a friend & you both get $10 off
Points = perks. It's free, easy, and honestly... a no-brainer.
Because your signature scent should come with rewards.
🧼 How should I store my decants?
Keep them in a cool, dry place away from direct sunlight or heat.
Always secure the cap tightly after use to prevent evaporation or leaks.
🏙 I’m in Dallas—can I pick up my order to avoid shipping?
We love our Dallas customers! 💕 However, we currently do not offer local pickup, as we don’t operate a storefront or in-person location.
The good news? We offer free shipping on all orders over $50, so you can still save on shipping while shopping from the comfort of your home.
✈️ Do you ship internationally?
At this time, we only ship within the United States. We hope to expand in the future—stay tuned!